TERMS & CONDITIONS
Thank you for considering purchasing our printed cards. Before placing your order, please take a moment to review our shop policies and disclaimer:
Privacy and Security
We take your privacy and security seriously. Your personal information will be used exclusively to ensure the prompt delivery of your order. Our shipping partners may use your name, phone number, and email address to keep you informed about tracking details and other relevant updates.
Handcrafted Nature
Please note that colors may vary slightly from what you see on your screen due to differences in monitor settings. Additionally, as our cards are handmade, minor variations may occur between individual items.
Order quantity limits
We're currently limiting orders to 5 per customer to maintain top-quality service for all. Your understanding and patience as we enhance our operations are greatly appreciated. Thank you for your continued support!
Order Processing
All orders will be processed within 5-7 business days from the date of purchase.
Custom orders may require additional processing time. Please message us for more information.
Shipping
At this time, our deliveries are limited to addresses within New Zealand.
All orders are shipped via New Zealand Post:
Economy (no tracking) - Includes rural addresses 5 to 15 working days
COURIER NZ (excludes rural) - 1 to 4 working days
Rural COURIER NZ - Appx 2 to 5 working days
Please note for 'Economy (no tracking)' shipping there is no cover for damaged, late or undelivered orders.
If a delivery is unsuccessful and returned to the sender because the customer provided an incorrect shipping address, the customer will be responsible for covering the shipping costs for re-sending it with the correct address.
Returns and Exchanges
Please find detailed returns, exchanges, and refunds information here
General
We reserve the right to make changes to our website without notice.We reserve the right to make changes to these terms and conditions without notice.